Returns & refunds

You can request a return within 3 days of delivery. Return shipping is free; we arrange the pickup at no cost to you.

• The product must be unused and in its original condition.
• Its packaging must be intact, with all tags and accessories present.
• Proof of purchase (your order number or invoice) is required.

• Open My Orders and sign in with the mobile number you used at checkout.
• Choose the order, select the item and request a return, giving the reason.
• Once it's approved, keep the product packed and ready for the courier to collect.

You can also contact us with your order number and we'll start the return for you.

• Refunds go back to your original payment method (UPI, card or net banking) via Razorpay, usually within 5–7 business days of the return being approved.
• The time for the amount to appear in your account then depends on your bank.

You can cancel an order, or individual items, any time before it's dispatched. Request the cancellation in My Orders or contact us. Once it's approved, the order is cancelled and a refund to your original payment method is started. Orders that have already shipped can be returned after delivery instead.